AI-assisted operational governance

Experience liftoff in
operational governance

Action360 gives delivery and assurance teams one live console for actions, change, risk and readiness — with AI writing the executive story.

Action360 · Dashboard

Open actions

24

At risk

6

Avg readiness

82%

Approvals due

3

ACT-2043Migrate dispatch scheduling
In progress
CHG-1017Billing platform cutover
Assessment
RSK-3008Contact centre capacity
Mitigating
Action trackingSLA escalationsApprovalsRisk heatmapReadiness scoringGroup visibilityDesktop alertsAudit trailExcel importAction trackingSLA escalationsApprovalsRisk heatmapReadiness scoringGroup visibilityDesktop alertsAudit trailExcel import

One workspace for the whole governance loop.

Six connected surfaces, one source of truth — no more spreadsheets stitched together the night before a steering committee.

Action Center

Every commitment in one queue with owners, SLAs, ageing, approvals and escalation paths.

Change & Risk

Govern operational change end to end with linked risks, mitigations and impact scoring.

Readiness

Workstream-level readiness scoring so go-live calls are evidence based, not opinion based.

Groups

Scope visibility by team — members only see tickets raised inside their own groups.

Governance Calendar

Due dates, go-lives and review points on a single operating rhythm.

Reports

Board-ready PPT and PDF packs, plus bulk Excel and CSV extraction of raw records.

Groups & visibility

The right people see the right tickets.

A super admin creates groups and assigns people to them — one person can sit in as many groups as they need. Members then see only the actions, changes and risks raised inside their groups, while admins and managers keep the full picture.

  • Admin-only group creation and membership control
  • Multi-group membership without duplicated records
  • Enforced in the database, not just the interface
Field Operations

6 members

Billing Transformation

4 members

Risk & Assurance

3 members

Customer Experience

5 members

How teams run it.

01

Capture

Raise actions, changes and risks — or import them straight from Excel. References are generated for you.

02

Govern

Owners, SLA windows and approvals keep the queue honest. Breaches escalate themselves.

03

Report

AI writes the executive summary; you export the pack and the raw data behind it.

Ready when your next steering committee is.

Sign in to your governance workspace and pick up the queue where you left it.